PickMeParlay Support
We're here to help you get the most out of your experience.
Contact Support
Need help? Reach out anytime by filling out the form below.
Response Time: Within 2448 hours
Account & Login Issues
Common fixes:
- Make sure you're using the same login method (Google, Apple, etc.)
- Restart the app and try again
- Check your internet connection
Still stuck? Email us and we'll help you recover your account.
App Not Working Properly
If the app is crashing, loading slowly, or not responding:
- Close and reopen the app
- Make sure you're on the latest version
- Restart your device
- Try switching between WiFi and mobile data
Subscriptions & Billing
PickMeParlay offers premium features through subscriptions.
To manage your subscription:
- iOS:Settings Apple ID Subscriptions
- Android:Google Play Payments & Subscriptions
Important:
- Subscriptions renew automatically unless canceled
- Deleting the app does NOT cancel your subscription
If you have billing issues, contact us directly.
Simulation & Picks Disclaimer
PickMeParlay is a simulation-based platform.
- No real money betting is offered
- All picks, projections, and outcomes are for entertainment purposes only
- Performance does not guarantee future results
Privacy & Data
We take your privacy seriously.
View our Privacy PolicyFeature Requests & Feedback
We're constantly improving the app and love hearing from you.
Have an idea? Send it to: feedback@pickmeparlay.com
Frequently Asked Questions
Known Issues
Updated regularly
- Some users may experience delays during first login
- Occasional network errors on Android (being actively improved)
Thank You
Thanks for using PickMeParlay.
We're building the future of AI-powered sports analytics and you're part of it.